Terms - UnCorked Soy Candles

ORDER TIMELINE    

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Our company handcrafts all products within 5 business days.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

Made to Order vs. Pre-Made

Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it is handmade.

Both are handmade but the pre-made is shipment ready while the made-to-order products take 5 business days to be created for you.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER

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The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Care for your new product(s) by:

* Keep wick trimmed to 1/8”-1/4”

* Keep out of reach of children and/or pets

* Keep away from flammable objects

* For more detailed instructions see our Candle Care page.

Your product(s) can be damaged if:

* Dropped

* Exposed to extreme heat

SHIPPING

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Our company ships through USPS Priority Mail.

UnCorked Soy Candles is not responsible for lost or stolen merchandise.

Cost calculations

We do our best to apply fair shipping costs to each order.

* Shipping costs are calculated automatically during checkout.

Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 5 business days to be handmade.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it, send us an email at admin@ucsoycandles.com and send your item to: 8531 Grove Circle, Shakopee, MN 55379

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.